Reference

How pkr300 Handles Your Personal Information

When you open an account with us and use payment methods like JazzCash, Easypaisa or Raast, we collect certain personal data to keep your account running and your transactions secure.

Account data collected at registrationPayment details handled securelyYour rights to access and delete dataCookie and device tracking explainedContact us to raise a data request
pkr300 How pkr300 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we have handled your information, our support team can help. You can reach us through live chat inside your account, by email, or through the help form on this site. We aim to acknowledge data requests promptly and respond in full within the timeframe required by the applicable rules in your region.

Live Chat Support Open the chat icon inside your logged-in account to raise a data or privacy query directly with our support team.
Email Request Send your full name, registered email address and the nature of your data request to our privacy contact address listed in your account settings.
Help Form Use the contact form on our site to submit a written privacy request. Include your account details so we can locate your records without delay.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our data handling practices are built around four areas: secure storage, controlled access, clear retention limits and your right to act on your own record. Each area has a concrete process behind it — not just a policy statement.

Secure Account Storage Your account credentials and payment references are stored in encrypted form. Access to stored data is restricted to authorised staff with a documented operational reason.
Cookie and Tracking Transparency We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings at any time.
Data Retention and Deletion We keep your account data for as long as your account is active and for any period required under the rules that apply where we operate. Once those periods pass, data is deleted or anonymised.
Your Right to Request Changes You can ask us to access, correct or delete your personal data at any time by contacting support. We will confirm receipt and action your request within the applicable window for your region.

Frequently Asked Privacy Questions

These are the questions we get most often about how we handle your data, your account information and your rights under this policy.

We collect your name, email address, date of birth and phone number at registration. If you verify your identity, we also hold copies of the documents you submit for that process.

No. Your JazzCash and Easypaisa PINs are entered and processed inside those providers' own apps. We only receive a transaction reference and confirmation status — never your PIN or full wallet credentials.

We retain your data while your account is active and for however long local applicable rules require after account closure. Data no longer needed under those rules is deleted or fully anonymised.

Yes. Submit a deletion request through live chat or the email contact listed in your account settings. We will confirm your request and action it within the timeframe applicable to your region.

We do not sell your data. We may share it with payment processors like JazzCash, Easypaisa and Raast to complete transactions, and with service providers who operate under strict data agreements with us.

Session cookies keep you logged in during your visit. Analytics cookies help us understand how the platform is used so we can improve it. You can adjust or block cookies through your browser settings without losing account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.