What We Collect and Why We Use It
We collect the information you provide when you create your account — your name, email address, date of birth and contact number. When you make a deposit or withdrawal through JazzCash, Easypaisa or Raast, we also record transaction reference numbers and wallet identifiers so we can
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match payments to your account and resolve any queries quickly. We do not store your full JazzCash or Easypaisa PIN; those credentials stay within the respective payment provider's environment. Device data — your browser type, IP address and session timestamps — is logged automatically each time
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you connect, which helps us detect unusual login attempts and keep your account secure. We may also collect information you share when you contact our support team, including chat transcripts and submitted documents used to verify your identity. All data collected serves one of three purposes:
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running your account correctly, meeting the compliance obligations that apply where local law permits us to operate, and improving how the platform functions for you. We do not sell your personal data to third parties for marketing purposes.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.